Enterprise AI chatbot platform that enables organizations to build intelligent conversational assistants for employees, customers and business operations.
Portfolio pillar: AI for Documents & Knowledge
Primary Industries
BFSI
Retail
Government
Healthcare
Education
IT/ITES
Manufacturing
Key Use Cases
Employee helpdesk — Answers common employee questions instead of routing every query to a human agent.
Customer support — Handles customer-facing support conversations.
HR assistant — Answers HR questions such as leave policy, benefits and processes.
Knowledge assistant — Lets employees ask questions in natural language and get answers from internal sources.
Policy queries — Answers questions about company policy without manual document search.
IT helpdesk — Handles routine IT support questions before they reach a human technician.
Service desk — Acts as a first line of response for internal service-desk requests.